"With Probax, we can easily scale to 500 more clients without a problem. Data protection is a lot simpler with Probax and we make a great return on it. There’s no worrying about hardware maintenance or other costs. Where previously if a client needed 21 years of backup for insurance and compliance requirements, it would have been difficult to meet those needs, but with Probax it’s easy.”
For the last 18 years, Comvision has provided businesses with leading IT solutions tailored to their clients’ unique requirements. Working with businesses ranging from 5 users to 500 users, Comvision transformed their client operations by streamlining their IT environments.
However, as Comvision grew it became apparent that hosting all client data themselves may not represent a scalable solution for their business growth in the long term.
As Comvision continued to scale, a different data protection storage solution was needed for providing disaster recovery and backup services.
To solve this challenge, they knew they needed to either invest significantly in costly hardware upgrades for their own hosting or find the right backup and disaster recovery solution that met their distinct needs.
While assessing their options, they found plenty of different solutions in market, but not all were viable against Comvision’s criteria. Many were using antiquated technology, were too cost prohibitive, had known customer service issues, or weren’t able to meet the required compliance protocols.
Comvision appointed Probax as a result of their ability to not only meet the selection criteria, but also to exceed them.
Since partnering with Probax in 2020, Comvision has found the perfect backup solutions for their business needs in both the short term and long term.
Towards the end of 2020, Comvision started working with Probax for their backup solutions. Throughout the changeover, Probax’s support team worked closely with the Comvision team to resolve any challenges, answer any questions and to ensure everything operated smoothly. In fact, with the help of Probax, everything was up and running in just three months.
As Ryan McAleer said, “Probax’s absolute willingness and excitement for data protection sets them apart. They're on the same page as us. We sometimes have unique client requirements and the Probax team has always shown a willingness to work with us on those."
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