Techs+Together
Success Story
Success Story
2,500+ MSPs in Techs+Together leverage Probax and Veeam to accelerate revenue streams
Techs+Together
The Business Challenge
Techs+Together was founded as a community that would offer fledgling MSPs with a way to remove hassle and reduce the upfront expense and effort.
The Techs+Together team is passionate about helping its 1,000+ MSP members solve a wide range of problems they usually face, including:
- Training on software and solutions to deliver better services
- Navigating the financial challenges, for example how to invest in licenses and offer subscription billing
- Supporting them with managing relationships with software vendors which require long-term commitments (usually three years plus) which may be onerous for scaling businesses, and
- Providing them with a resource, who understands what they are going through, to turn to when they need mentoring.
Challenges were experienced with a former data protection and cloud storage vendor. The cloud solution of this other vendor was slow, prone to error and it just didn’t produce value. The poor performance of the other solution forced the team to reappraise their vendor strategy in choosing a cloud data protection partner.
Key Challenges Experienced
Performance challenges
Lack of reliability
Complexity
Scalability
The Probax Solution
After making the unanimous decision to adopt Veeam as our sole data protection software going forward, the next part of the challenge to unlock value for the Techs+Together community was to choose the right Veeam Cloud & Service Provider (VCSP) partner to work with.
Their strict criteria for the right VCSP partner included:
- Having a deep knowledge and understanding of the Veeam solution and an ability to execute efficiently.
- Being responsive to Techs+Together needs and able to commit to personal engagement and support for the Techs+Together team.
- Having a sensible cost model that was compatible with the objectives of the Techs+Together community.
- Providing a dashboard that unlocked macro and granular visibility to different business functions.
- Recognition of skills and expertise by Veeam — formally recognized as a Gold or Platinum Veeam Cloud & Service Provider (VCSP) with one or more Veeam VCSP awards.
Overwhelmingly, Probax was selected as the VCSP partner of choice due to their ability to not only meet all the selection criteria, but also exceed them.
By leveraging Probax solutions, MSPs in the Techs+Together community unlocked extensive benefits
Ability to launch and execute
Commitment to personal relationships
Exceeding expectations
Accelerating MSP revenue streams
The Results
+39.7% growth
+72% increase in clients using cloud backup
A reliable, fit-for-purpose data protection for Microsoft 365 solution
Transforming how MSPs manage Veeam environments and licenses
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