"As new hypervisors and related technologies are released, Probax is ready to support our customers as they adopt these innovative platforms. Probax’s centralised Hive platform allows us to see all our customer’s data protection statuses from a single view, saving a lot of time. As it centrally manages all environments no matter which Probax solution they are running, our team now has time to create exceptional IT solutions that encourage innovation and enhance the business processes of our customers."
Reducing the Total Cost of Ownership (TCO) for their customers is a core component of Winthrop Australia’s success. By unlocking value in existing technology investments, they enhance efficiencies and reduce risk without increasing costs. As an ICT Managed Service Provider, it is their responsibility to ensure their customers can recover data in the event of a malicious, environmental, hardware, or even accidental incident.
However, with technology evolving rapidly, aligning the correct data protection solution with a shifting technology platform proved challenging. After trialling an in-house Backup as a Service solution, Winthrop Australia found it impractical to create a competitive cost model that could scale. As customers want more value from every dollar spent with budgets tightening each year, Winthrop Australia needed a cost-effective solution to protect data on any platform.
After investigating various cloud Backup and Disaster Recovery solutions for their customers, Winthrop Australia started working with Probax in 2017. As Probax’s end-to-end data protection solution ticked all the right boxes, Winthrop Australia migrated all their customers to this platform within a few months. Not only did it furnish Winthrop Australia with a full-service Backup and Disaster Recovery platform, but also created several real-world benefits that they could pass on to their customers.
Leveraging Backup as a Service, DR as a Service, Office 365, and Endpoint backup, Winthrop Australia could provide their customers with an enterprise-scale off-premise data protection solution. In some instances, customers also utilised the Probax, Veeam, and Honeycomb Cold Storage solution for their long-term retention requirements, needed to meet particular legal or compliance obligations.
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